Over 10 years we help companies reach their financial and branding goals. Maxbizz is a values-driven consulting agency dedicated.




411 University St, Seattle


Customer Care

Customer Support System

Turnkey solution for your customer support department with integrated helpdesk / ticketing desk, telephony, emails, communications and task management, all with expert guidance from our consultants and developers

Ticketing Desk

All customer support tickets are managed in single view, kanban or list view, with advanced search options and Excel export

Up to 75% faster ticket tracking*
Up to 40% faster ticket collecting*
Up to 35% faster ticket response time*

*Data based on internal research with Bitrix24 clients

Telephony integration with advanced analytics

Integrate your existing PBX or simply use the one provided by Bitrix24, manage all your employee calls and routing and get meaningful insights

Full Email History and Call Recordings

Your calls are automatically connected to client accounts, with call recording option and full email history


Why Clients Choose Bitrix24

Extremely Simple and Intuitive UI

For more than 20 years Bitrix has been constantly working on improving the user experience

Fast Helpdesk & Operations

Your employees work faster, respond faster to tickets and handle client requests in no-time

Task Management Included

Integrated task management allows insanely fast task delegation and execution

Advanced Automation

Automate mundane tasks with advanced business process improvement and development

How It Works & How We Do It

Our specialists analyse your processes and the way you currently work, giving you a turnkey solution inside Bitrix24 system with developers included for any type of customisation. Our consulting department takes an overview of your current work system, analyses it and prepares a solution, while development department takes care of any integrations and/or customisations inside the system.

More than 10.000.000 companies in the world use Bitrix for their everyday business tasks and management, including customer support processes.

Are you ready to work faster?