Customer Support System
Turnkey solution for your customer support department with integrated helpdesk / ticketing desk, telephony, emails, communications and task management, all with expert guidance from our consultants and developers
All customer support tickets are managed in single view, kanban or list view, with advanced search options and Excel export
Up to 75% faster ticket tracking*
Up to 40% faster ticket collecting*
Up to 35% faster ticket response time*
*Data based on internal research with Bitrix24 clients
Why Clients Choose Bitrix24
Extremely Simple and Intuitive UI
For more than 20 years Bitrix has been constantly working on improving the user experience
Fast Helpdesk & Operations
Your employees work faster, respond faster to tickets and handle client requests in no-time
Task Management Included
Integrated task management allows insanely fast task delegation and execution
Automate mundane tasks with advanced business process improvement and development
How It Works & How We Do It
Our specialists analyse your processes and the way you currently work, giving you a turnkey solution inside Bitrix24 system with developers included for any type of customisation. Our consulting department takes an overview of your current work system, analyses it and prepares a solution, while development department takes care of any integrations and/or customisations inside the system.
More than 10.000.000 companies in the world use Bitrix for their everyday business tasks and management, including customer support processes.
Are you ready to work faster?